1. Are you a manufacturer or trading company?
We operate as a trading organization supported by specialized manufacturing facilities to ensure diverse product availability and quality control.
2. What are your core strengths in production?
We offer years of export expertise, high-quality sustainable materials, competitive pricing, and a rigorous quality inspection mechanism alongside dedicated after-sales support.
3. Do you support OEM and ODM services?
Yes, we highly welcome custom branding and logo printing. We are prepared to be your preferred partner for customized pet products.
4. Why might the actual product look slightly different from the website photos?
Variations in lighting, screen settings, and material batches can lead to slight differences. The photos are intended as a reference for the style and quality.
5. Is the blanket machine washable?
To maintain the softness and longevity of the plush fleece, we recommend hand washing or a very gentle cold machine cycle.
6. What is the typical lead time for large orders?
Orders up to 1000 pieces typically take 31 days. Larger orders between 1001-10000 pieces take approximately 41 days, while larger volumes are subject to negotiation.