❓ Frequently Asked Questions
1. Are you a factory or trading company?
We are one of the large trading companies, and we also have our own factory for producing PET SUPPLIES. ODM/OEM customization is available.
2. Can I get some samples?
Yes, sample orders are available and will be delivered within 10 days. The cost of the samples will be refunded when placing a bulk order.
3. How about the shipping cost?
For small goods, we use express delivery like FedEx or DHL. For large quantities, we arrange shipping by sea. We can provide quotes based on your specific requirements.
4. How do I customize my own product?
We provide OEM/ODM services. Please contact us with your ideas. For logos, provide PDF, AI, or PNG formats, and we will show you a mockup.
5. Can I visit the showroom?
Yes, you are warmly welcome to visit us. We have spacious showrooms and offices conveniently located near the airport and train station.
6. What is the standard capacity and material?
This fountain has a 2.5L capacity and is made from high-quality, recyclable PP plastic material suitable for all seasons.