❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specializing in smart pet products, with our own factory and R&D team, offering OEM & ODM services for global clients.
Can I customize the product with my own logo or design?
Yes, we provide customization options including logo printing, packaging design, and product features to meet your specific requirements.
What smart pet products do you offer?
Our range includes automatic pet feeders, water fountains, smart litter boxes, pet cameras, and other intelligent devices for pet care.
Do your products support mobile app control?
Yes, many of our smart pet devices feature mobile app functionality, allowing users to monitor and control them remotely.
Can I get a sample before placing a bulk order?
Absolutely. We offer samples for evaluation. Sample fees and shipping costs can be deducted from your eventual bulk order.
What is your typical lead time and warranty?
Bulk orders typically take 15-30 days. All our smart pet products come with a 12-month warranty covering manufacturing defects.